Shipping
- $10 flat rate postage on all orders Australia-wide
- FREE shipping on orders over $100 Australia-wide
- Same-day dispatch on orders placed before 2pm Adelaide time (Monday to Friday, stock permitting)
- All orders ship with Australia Post standard parcel service
- We ship within Australia only — we're unable to ship overseas
When will my order arrive?
Orders placed before 2pm Adelaide time on a business day are packed and dispatched the same day. Orders placed after 2pm, or on weekends and public holidays, are dispatched the next business day.
Once dispatched, delivery times are set by Australia Post. As a guide:
- Adelaide & South Australia: 1–3 business days
- Melbourne, Sydney, Brisbane, Canberra & Hobart: 2–5 business days
- Perth, Darwin & regional areas: 4–8 business days
These are estimates only — delays can occur during peak periods, severe weather or other events outside our control.
How do I track my order?
As soon as your order is dispatched you'll receive an email with your Australia Post tracking number. You can track your parcel any time at auspost.com.au/mypost/track or in the AusPost app.
We ship to residential and business addresses, PO Boxes and Parcel Lockers. Please double-check your delivery address at checkout, as we can't be responsible for parcels sent to an incorrect address.
Returns & Refunds
We want you to be happy with every order. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Faulty, damaged or incorrect items
If your order arrives damaged, faulty, or isn't what you ordered, email us at ausmuscle@adam.com.au with your order number and a photo of the issue. We'll arrange a replacement or refund as quickly as possible.
Change of mind
For health and safety reasons, we don't offer refunds for change of mind, or if the wrong flavour or size was ordered. Get in touch though — where we can, we'll do our best to help you get the product you're after.
Sales & Discounts
We regularly run specials and clearance pricing across a huge range of Australian and international brands. Discount codes can't be applied to items that are already on special or clearance, and some brands or products may be excluded from promotions.
Need help?
Product advice: Not sure what suits your goals? Email us and we'll point you in the right direction.
Product requests: Looking for a brand or product we don't stock? Let us know — we're always expanding our range, and suppliers are welcome to reach out too.
Email: ausmuscle@adam.com.au
Phone: (08) 8373 0735